“We are very proud to be the first independent MRO in the region to introduce this innovation. Our customers, which include leading airlines and leasing companies, can expect a higher level of efficiency and safety. At the same time, digitalisation will significantly simplify the work of our mechanics, who will save time and be able to fully concentrate on their main activity – ensuring the safety of air traffic,” Petr Doberský, Chairman of the Czech Airlines Technics Board of Directors, said.

What is MRO and why is digitalisation exceptional?

The MRO (Maintenance, Repair, and Overhaul) acronym refers to specialised service providers focused on aircraft maintenance, repair, and overhaul. Independent MROs, such as CSAT, are not directly connected to one carrier (an airline), which allows them to flexibly respond to the needs of a wide range of customers.

The aviation industry has traditionally been very conservative in the field of digitalisation, mainly due to strict requirements for safety, documentation accuracy, and data protection. All records must be carefully drafted and immediately accessible, while the data must be protected against cyber threats.

“As the aviation industry faces increasing demands for efficiency, QOCO MROTools represent an ideal solution for companies like CSAT. Digitalisation will fundamentally simplify the registration of tools and provide a better overview of their use, which increases safety and operational efficiency,” Matti Nevala, QOCO Systems CEO, said.

How does the new system work?

The current manual record-keeping system requires mechanics to manually fill in their ID numbers alongside tool and aircraft identification numbers each time a tool is taken and returned. This not only delays the process but also increases the risk of human error. The new digital system will simplify the process. Mechanics will simply scan the barcode on the tool and all the necessary data will be saved to the system in seconds.

This will significantly reduce the time required for collecting tools, increase the accuracy of the record-keeping, and minimise the risk of tools being lost or misused. The system will also allow tracking of the tool’s current location and facilitate its finding thanks to the attached photos.

Data Security Comes First

The new solution is designed to meet the highest data protection standards. Only anonymised tool and mechanic ID numbers will be stored on cloud servers – never personal data – minimising the risk of sensitive information being leaked.